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BIRD Automotive is a closely held corporation whose principal owner and
president is Samuel Bird. Mr. Bird is a mechanical engineer/ MBA.
For more than thirty years we have designed, produced, sold and serviced
accessories primarily for European and Japanese automobiles. At the
beginning of the cellular era many of our products were related to
installation and integration of cell phones. The Cellular
Armrest/Storage Armrest are two examples.
Starting in 2000 we introduced a bike rack, ski/snowboard rack and golfbag/luggage rack system which offers substantial advantages over
All of the company's
sales are products we have invented, many with patent protection.
Most manufacturing is done by an accomplished team of long-term
subcontractors. From our computer aided designs they use
numerically controlled laser cutters, computerized bending
and other fabricating equipment to assure consistent quality. All final assembly and final quality
control is performed in-house as is product service. Our customer base is international with a
concentration on the US east and west coasts which have a high density
of European and Japanese automobiles.
Support & Contact.
Support is provided by our in-house full time associates who are intimately familiar with
our products and your vehicle. Support inquiries and sales are by phone
and email. Most inquiries are handled in under an hour during normal business hours. Office
Hours are 7am to 9pm, California time, Monday thru Friday and most Saturdays,
excluding holidays. Our phone responsiveness has consistently been rated
excellent so please call 1
We also have London UK
and Sydney AU
telephone numbers with no long distance to USA charges. We answer
personally in California during the times shown
We check email 24/7. Spam filters sometimes block receipt of
important emails so if you haven't had a reply from us within a day,
USA +1 (203) 834-1119, in Monterey CA.
+44 (0) 207 993 4167.
call 15:00-24:00 UK time.
Sydney AU +61 26 145 2513.
call 06:00-14:00 AU time.
To Request a Price Quote and/or
ask questions by Email
Mailing address and
1394 Crescent Ave. Marina, CA 93933
Monterey-Salina Hwy 68. Monterey, CA 93940
Returns. Our products are warranted for one year against defects in material and workmanship.
It is our design intention that they last the life of the car.
items will be repaired or replaced at BIRD’s option. Returns require a
Return Authorization (RA) number obtained by the procedure outlined
below. Freight to BIRD must be prepaid. Freight returning to customer
will be paid by BIRD except beyond the continental US.
Products may be returned within 20 days of shipment for a refund.
Returned items are subject to a 10% restocking
charge. Products which have been installed are subject to
a 25% restocking charge or more depending on the cost of reconditioning.
Freight is not refundable.
need to be received in their
original condition with all original packaging materials, components and
documentation. Damaged and missing materials will be subject to
Throughout our 30+ year history, returns are exceptionally rare:
less than 1/2 of 1%.
A Return Authorization (RA) Number needs to be obtained by phone from
BIRD Automotive and printed clearly on the shipping container.
returned without an RA Number will refused or at our discretion received
subject to a 15% restocking charge.